How to Get Refund For an Android App ?

If you bought a faulty product you will claim the refund or the replacement for the product but in digital market claiming refund for the apps you purchased is a headache process. Many Developers and publishers are willing to refund money to avoid getting bad impression. Getting refund for a faulty app in play store has different ways. You request refund within 15 Minutes of the purchase or Request Refund from the developers or you can Request Refund from the Google.

15 Minutes from Purchase

If you purchase an App and you find it not functioning or working as advertised and you plan to request a refund, do it quick you have only 15 Minutes to claim your money back from the Google from the purchase of the App.  This information will be displayed while you purchasing the app in play store. 

Initially the time limit to request refund is 24hours till December 2010 and it has been changed to 15 Minutes.  This is to control the situation of purchasing the game playing for 24 hours and requesting refund.

To claim refund within 15minutes locate the app in the play store and click on the refund, the app will be removed from the phone and you will be refunded. If the 15 Minutes Time Zone is expired you will see only uninstall button. If you are busy in any other work or your network problem, you can’t claim refund from the play store.

Refund from Developers

Google recommends you to contact the developers to claim refund once the 15 Minutes Time Zone is crossed. Many developers won’t accept refund for their digital product but some of the developers will process your request if you prove that the app is faulty or it doesn’t work as advertised. Developers do this to avoid getting bad impression from the buyers. Before purchasing any App in play store it’s recommended to read the reviews given by the other users to get a general idea about the functionality of the app. You can get the contact information of the app from the play store.

Refund from Google

In rare circumstances Google may refund you for the app you purchased but it is a long sight better give a try to it. Some of you might get refund for the proper description to the problem or fault you found in it.

Refund process is initiated by login into your Google play store account and click on My Apps. You will see the full list of the applications.

Locate the application and move the cursor over the three dots and click on report the problem

In the following window select “I’d like to request a refund” in the drop down list and clearly specify the reason you requesting the refund. It is a long sight process and it may take long time you may get reply from the Google or you won’t.

Have you ever tried to request the refund process in play store or from Developers or from Google, share your opinion and thoughts with us.