You may come across this problem in any of your or in your friends system. Windows shows different installed RAM memory and different usable memory. You may not able to find what wrong in it and why this happening in windows ? Is this due to any malware or virus that cause this problem ?
I am sure this is happened not because of malware or because of any virus its all because of the version of the windows you installed on your laptop or in your system. Here is the solution for your problems and it will help you to understand the issues in widows and help you to resolve the issue.
This is due to the bit version of windows you installed on your computer 32 bit. 32 bit version of windows has the ability to handle only upto 3GB of RAM memory. When you have more RAM installed on your system and its usable is limited to only 3GB. In Order to use the complete installed amount of the RAM you have to change the version of the windows to 64 bit. Hope this information might be useful for you, Happy Computing !
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